• Join US!

    "职位+姓名"个人简历发送至hr@draphant.com

    要求 1. 本科及以上学历; 2. 优秀的商务英语能力(听说读写),可作为工作语言; 3. 以客户为中心,工作细致、有责任心、同理心,耐心,有较强的执行力、问题解决能力、自我学习能力、团队协作能力、情绪管理能力、沟通能力,能处理好人际关系; 4. 熟练掌握常规办公软件:EXCEL, WORD等 Experience Required1年以上类似职位从业经验,有产品认证/和客户沟通/外贸/银行/海外工作经验者优先考虑

    客户经理

    中国 深圳

    • 以顾客为中心,有效地为客户提供专业的业务介绍、流程指引等服务,以良好的心态及时解决客户提出的问题和投诉以维护客户关系,提升客户满意度;
    • 与印度同事日常沟通,保证项目的及时反馈以推进项目;
    • 存档项目的各类文件,记录项目的收支情况;
    • 必要时翻译相关印度的更新政策,积极学习相关政策;
    • 模拟体验线上业务操作系统并进行相关反馈;
    • 完成上级领导交办的其他工作; 后期有机会对客户关系团队人员进行培训及管理,并制定合理的客服流程及管理制度;
    Qualifications要求 1. 出色的人际交往能力和良好的倾听表达能力 2. 客户导向,快速理解客户需求 3. 良好的商务英语能力 4. 既能实战操作又能管理团队,面对客户时能够独当一面 5. 对印度有浓厚兴趣,有留印工作、生活经验优先 Experience Required3年销售经验

    销售经理

    北京 深圳 长沙

    • 开拓市场,发展潜在客户;
    • 拜访相关行业、协会,获取行业讯息
    • 以客户为根本,为客户提供高水准的售前咨询和售后服务;
    • 维护良好的客户关系;
    • 与印度交付团队保持良好的沟通,保证客户与交付团队的顺畅沟通
  • WAITING FOR YOU !

    'Name + Job title'attached CV to hr@draphant.com

    Qualifications要求 1. Electronic background degree. 2. Familiar with the policies and procedures of Indian certifications ( especially electronic certification, such as BIS, WPC, ICAT, E-WASTE, BEE, IMEI, ICDR, etc ). 3. Have the customs related knowledge for importing products coming to India. 4. Basic learning of Chinese culture and the way of doing business.  5. Hands - on experience with MS-Office. 6. Strong communication skills to work with Chinese colleagues.   7. Humble, hard - working, Strong problem solving skills, passionate to learn and explore new certifications, detail oriented, punctual, reliable, have a great executive capability with strong sense of responsibility, love to share knowledge.  8. Dream to be a leader in the future. Experience Required3 - year experience required in similar position. Prefer who have experience in Chinese / Japanese / Korean company or working abroad experience.

    Senior Certification Expert

    Gurgaon

    • Provide professional suggestions for Indian certifications ( especially electronic certification, such as BIS, WPC, ICAT, EWASTE, BEE, IMEI, ICDR, etc ) after getting product inquiry.
    • Prepare the required certification application documents without mistakes in time.
    • Provide training of required certification procedures to Chinese and Indian colleagues when required.
    •  Maintain the relationship with different vendors to make sure project going smoothly.Have the ability to handle Indian clients independently. 
    • Keep the record of all documents related to project carefully.
    • Report to line manager with humble attitude without delay and mistake.Explore other certifications procedures in India as per manager's instruction.
    • Update new policies of required certification to team timely. 
    • Finish other work asked by manager.
    • In the later stage, will have the chance to be the leader of Indian team.
    Passionate about building world class products on the web / mobile with rich experience in the internet / ecommerce industry - prior experience of growth-hacking web/mobile products is a huge plus Ability to connect projects/initiatives to business benefits. Should be able to understand and articulate the economic rationale for every measurable effort Keen interest in championing and experimenting with new measurable product ideas. Experience with multivariate testing and experimentation Exceptional business and analytical skills Distinctive design and product sense Perseverance - ability to roll up your sleeves and get hands-on with any project A high bar for quality and integrity of work - your own contributions to that of others Should be data obsessed. Derive insights from data and use the same for product improvements and iterations. Also educate cross functional teams with actionable derived from deep data insights. Education : Graduate/Post Graduate/MBA (nice to have) Work Experience : Overall 5+ years (3+ years in the eCommerce/Internet experience mandatory)

    Product Manager

    Gurgaon

    We are building an B2B platform including an Android app and a back-end console. The primary responsibility of this role is to build and grow the B2B platform to its fullest potential in line with a rapidly scaling market and brand. This would involve:

    • Take complete responsibility for the B2B platform, analyze customers' needs, integrate our business procedures online, coordinate with our outsourced IT partners to keep upgrading and enriching our B2B platform to make it the preferred sourcing channel for Chinese products.
    • Researching and implementing best-in-class features and functionalities to create a world-class online sourcing experience on mobile devices
    • Iterate, test and improve on key efficiency indicators such as conversion rate, add-to-cart rate, churn rate, etc. Manage monthly targets for the product that may be revenue or KPI-linked
    • Work closely with the senior management, marketing and sales team to identify, prioritize, develop and deliver new features and campaigns
    • Understand stated and unstated customer requirements to identify gaps and expand the product while improving on speed, experience and efficiency
    Passionate about building world class products on the web / mobile with rich experience in the internet / ecommerce industry - prior experience of growth-hacking web/mobile products is a huge plus Ability to connect projects/initiatives to business benefits. Should be able to understand and articulate the economic rationale for every measurable effort Keen interest in championing and experimenting with new measurable product ideas. Experience with multivariate testing and experimentation Exceptional business and analytical skills Distinctive design and product sense Perseverance - ability to roll up your sleeves and get hands-on with any project A high bar for quality and integrity of work - your own contributions to that of others Should be data obsessed. Derive insights from data and use the same for product improvements and iterations. Also educate cross functional teams with actionable derived from deep data insights. Education : Graduate/Post Graduate/MBA (nice to have) Work Experience : Overall 5+ years (3+ years in the eCommerce/Internet experience mandatory)

    Sales

    Gurgaon

    Job Description:   1.     Develop markets and develop potential customers. 2.     Visit relevant industries, associations, and get industry news) 3.     Customer-oriented, providing customers with high-level pre-sales consulting and after-sales service 4.     Well-maintained customer relationship 5.     Maintain good communication with the Indian delivery team to ensure smooth communication between the customer and the delivery team)     Qualifications:   1.     Excellent interpersonal skills and good listening and speaking skills 2.     Customer orientation, quick understanding of customer needs 3.     Good business English skills 4.     Can be both operational and management team, able to stand alone when facing customers 5.     Have a strong interest in India, and have a good job in printing and living experience.    

    Experience Required: 3 years sales experience